TERMS AND CONDITIONS | Singing on Maggie

INCLUSIONS AND TERMS & CONDITIONS

WHAT IS INCLUDED IN THE PRICE OF THE WORKSHOP/TOUR
The workshop will cover the following items as stated in your itinerary:

Deluxe or standard resort accommodation if you choose the either of the resort packages.
Daily breakfast at your accommodation if you stay at Peppers on Blue Resort.
Welcome dinner and farewell dinner.
Transfers to and from your accommodation if you take one of the resort accommodation packages.
Organisation of rehearsals, rehearsal venues and performances by the workshop group.
Provision of sheet music and sound files for learning repertoire.
Transfers to and from resorts for cultural events.
Services of the Tour Leader / Musical Director.
Background notes on events and locations.

WHAT IS NOT INCLUDED IN THE PRICE OF THE TOUR

Breakfast is not included if you stay at Amaroo on Mandalay or if you book your own accommodation.
Travel to Magnetic Island before the tour and the return from Magnetic Island after the tour.
Transfers between Townsville Airport and the Magnetic Island Sealink Ferry Terminal at the start and end of the tour.
Transfers to and from your accommodation if you choose to book your own.
Travel Insurance. All tour participants must have arranged comprehensive travel insurance prior to departure to cover the tour period.
Lunches and dinners, unless stated in the itinerary.
Personal expenditure on the trip including laundry, communication costs, mini bar use, and cost of activities you engage in other than those specified in your tour itinerary.

TERMS AND CONDITIONS
When you book the tour you will be asked to fill out a Booking Form and Tour Agreement acknowledging these terms and conditions:

1. DEPOSIT

Your tour booking is confirmed by payment of a non-refundable deposit. These funds are not refundable because they are required to purchase non-refundable fees for rehearsal venues, and to pay for deposits on accommodation. All transactions are processed in Australian dollars.

2. FULL PAYMENT

Full payment of the tour cost is due 8 weeks prior to the start of the tour. Payment can be made online by EFT. Your booking will be cancelled and your deposit lost if you do not make your final payment by the date indicated on the How to Book page.

3. CANCELLATION AND REFUNDS

All monies paid by you above and beyond the non-refundable deposit will be refunded IF we receive the cancellation request in writing from you before 28 days prior to the start of the tour.

If you cancel within 28 days of the start of the tour, a 50% refund will be available.

If you cancel your booking in a double/twin room but are travelling with a companion who chooses to continue to participate on the tour, the companion will be liable to pay the single supplement.

No refunds will be given for any unused sections of the tour entry fees or resort or other accommodation.

Should Choir Central be required to cancel the tour you will be refunded all monies paid including deposit. Choir Central has a minimum participation of 15 singers to make this singing workshop tour viable. Should this number not be reached by 4 weeks prior to the start of the workshops, the tour may be cancelled and all monies will be refunded. You will be advised when the minimum number has been reached, at which point you should organise travel to Magnetic Island.

Should a participant in the tour prove, in the opinion of Choir Central, to display socially unacceptable behaviour - such as being annoying, distressing or dangerous to other tour members - their further participation in the tour may be cancelled immediately and no compensation will be paid to them for any loss.

4. CHANGES TO TOUR PRICE

There will be no changes in tour prices once Choir Central has received your final payment for the tour.

FORCE MAJEURE CLAUSE

Should unforeseen and unavoidable events (such as advice against travel from the Australian Department of Foreign Affairs and Trade, war, threat of war, riot, civil strife, industrial dispute, epidemics, health risks, terrorist activity, natural or nuclear disaster, fire or adverse weather conditions, technical or maintenance problems with transport, changes imposed by cancellation or rescheduling of flights by an airline) occur that require a change to items on the itinerary, Choir Central will endeavour to find the best alternative available. If the cost of the alternative is less than the original item, you will be refunded any savings. Should the alternative be more expensive you may be charged for additional costs.

5. CHANGES TO OUR ITINERARY

Changes to itinerary may occasionally be required due to circumstances beyond the control of Choir Central. However, you will be informed of any such changes as soon as they are confirmed and we will endeavour to make sure any changes only improve your experience on the tour.
An administration fee may be applied should you wish to change any of your booking details after they have been confirmed. You would also be advised of any direct costs involved in making such changes at the time.

6. TRAVEL INSURANCE

You are required to have comprehensive travel insurance before you can join the tour. You must provide documentation to show you have this no later than five days before the due date of your final payment. Without this, you will have your booking cancelled and your deposit will be forfeited. Make sure you check the insurance conditions regarding such matters including, excesses payable, maximum payment amounts, pre-departure cancellation and coverage of pre-existing medical conditions.

7. FITNESS REQUIRED FOR PARTICIPATION IN THE TOUR

To participate in this tour you must be able to:

negotiate airports, buses, boats and cars without wheelchair assistance;
embark and disembark coaches and other methods of transportation without assistance;
handle your own luggage.

If there are any doubts about whether you can manage these things, we may require your doctor to read the itinerary and confirm it is suitable for you to participate.

8. ILLNESS OR DISABILITY

If you are suffering from illness or disability or undergoing treatment for any physical or medical condition you must disclose the true nature of the condition at the time of booking and make provisions for any medication or other treatment which may be required during the tour. Failure to make such a disclosure will constitute a breach of these booking terms and conditions and may result in you being excluded from the tour, in which case all monies paid will be forfeited.

9. ELIGIBILITY

Choir Central reserves the right to refuse to accept a booking at it's own discretion.

10. COMPLAINTS

Any complaints should be made directly to the Tour Leader verbally and followed up in writing if necessary.